The Opportunity

Position: Technical Product Specialist – UK role

Our rapidly growing and dynamic technology company needs an experienced product specialist who has some technical abilities to boot! This is a customer facing position with a primary focus on the set-up and support of the printIQ application.

The role will also see the successful applicant assisting with delivering technical solutions within a pre-press automation capacity. A working knowledge of pre-press and the Enfocus Switch / Pitstop product would be advantageous.

As part of our UK based Projects and Product Support team you will be joining an established local team as well as being part of a successful global business operating for over 20 years.

The Company

printIQ is the market leader in print management software, and we design, develop, distribute, and support our flagship product, printIQ MWS workflow management system. Our solution is the leading product on the market today and our quest is to continue developing the business throughout North America and Europe.

printIQ’s headquarters are in Wellington, New Zealand which is a thriving technology hub that is the home of Xero, Rocket Labs and Weta. Over the past 21 years, IQ has expanded into the US, Canada Australia and the UK with locations and staff in six countries.

Our fully in-house, Wellington based development team play an integral role in the business as they own the product, and it is their responsibility to deliver the most feature rich and robust product so that we stay ahead of the competition. Our teams work with our customers, designing a practical solution and using leading edge technology to deliver usable and functional solutions that are critical to the success of our customers and ultimately our business.

Are you the right fit?

This is a technical role that will suit a product specialist with a technical background

You will bring some or all the following qualities:

  • Have extensive knowledge of the print & packaging manufacturing process
  • Have experience using and implementing print management systems
  • Deliver innovative, high quality and technically sound solutions for our customers
  • Provide effective technical support to both customers and staff in a professional manner
  • Be able to work with some degree of flexibility and independence
  • Excellent written and verbal communication skills
  • The ability to work effectively in a collaborative environment
  • The ability to adapt in a dynamic team and an evolving platform
  • Participate in product training and share knowledge throughout the team
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Skills and experience

You will bring some or all the following qualities:

  • Previous software implementation experience, preferably print MIS
  • Experience with completing user training
  • Project management experience
  • Enfocus Switch, Esko Automation Engine or other workflow solutions
  • Additional IT experience relating to API integration, MS SQL Server and scripting would be a bonus
  • IT or Business Qualification or relevant certification desired but not necessary