Cushing looked to printIQ to implement a seamless end-to-end workflow. Joseph X. Cushing, the Managing Principal of Cushing said, “When we were looking for a solution for process management, we literally had eleven boxes to check on our wish list, seeking a solution that would hit 5-6 of them. printIQ immediately presented a solution for nine and continued to pursue numbers ten and eleven with us. Partnering with printIQ has been a great decision for our business. We’ve been able to improve our customer experience, onboarding, and workflow with printIQ as our platform.“
PrintIQ is a web-based application that allows production staff to manage the shop, while customers quote, order and track all from within the same application. From automation to quantifiable costing data that helps drive more strategic decision-making, printIQ allowed Cushing to help improve communication and workflows.
Cushing’s Director of Information Technology, David Parkes, took on the role of project architect and organized a team to facilitate implementation of the MIS system. In about sixteen weeks, the new system was implemented.