Since the implementation of printIQ, Courtney Brands has diversified in many areas, and printIQ has been able to facilitate each stage of growth, becoming an integral part of Courtney Brands’s business by automating and streamlining its processes. For instance, they have gained efficiencies by allowing account managers to quote, increasing the quote response rate without having to employ dedicated estimators.
“One of the benefits is that traditionally we had a model where we had an estimator and account managers. Account managers would put in their requests to estimators to do the quotes, but the simplified quoting in printIQ has allowed our account managers to manage their own quotes. What we see is a higher response rate,” said Aldo Burcheri.
Another benefit is that production scheduling has never been easier. The real-time data has allowed them to understand operations, reducing the number of production errors and allowing Courtney Brands to move to a paperless ticket environment. Additionally, the reporting module and data have driven better-calculated decision-making for their organization’s future growth.
Burcheri added, “None of this would be possible without a dedicated, innovative, and committed team, and that is what you get from IQ. printIQ has completely changed our business for the better, and our company couldn’t have gone so far in such a short time without printIQ.”