With the number of products and categories ColorDynamics is dealing with, flexibility was key with this new system. Now, they had a system that could specialize in the various formats, rather than focusing on one general segment like other traditional systems. David Dey found that “as a printer that is the gamut from web offset, sheetfed, wide format, digital, to special components, printIQ gave us the flexibility to build a system that worked around all our different segments. And we found out after building it, we had even more flexibility than we realized in the beginning.” Not only is ColorDynamics able to achieve the flexibility they want with their new MIS system, but they are also able to build expertise into the printIQ system that allows less knowledgeable staff to work like print experts.
In print, many companies are dealing with labor shortages and onboarding new employees. Thankfully, the printIQ user experience is not like the clunkier, more traditional MIS systems. They found that it is very similar to sites they interact with on a daily basis like social media and Amazon; therefore, making it a much easier learning curve. An added benefit that helps employees learn the new system is that as an administrator, they are able to set up how a user interacts with printIQ. ColorDynamics is able to create a structure where even the least knowledgeable could be led to a successful finish without them being experts in printing.
Another way printIQ has made life easier at ColorDynamics is through simplified quoting – a product completely unique to printIQ. People are given the power to do quotes themselves. Dey added, “It’s a very, very effective tool to get pricing quick to the marketplace, to increase the staff in the system that can effectively create quotes and provide pricing, and if you’re a company that has a tremendous amount of stress on a core group of custom estimators, you’ll find that it takes a lot of stress off the custom estimating group.”
